How do I cancel an order or return an item?

E-mail us at thsorders@hasa.net, letting us know that you will be returning an item. Then, ship the item with your receipt to 67 Mt. Auburn Street, Cambridge, MA 02138, USA. Please include in this shipment your personal information that you used to make the order. Our policy typically is that, for domestic returns, you as the customer will pay for shipping back to us, but we’ll refund the cost of shipping that we originally charged you. This is to help streamline the process and avoid having to exchange money for the purpose of refunding items. Chairs, lamps, frames, rings, and sale items are not eligible for return. For more details and info regarding in store returns, see our refund/exchange policy.